Shipping policy

1. Shipping & Delivery Policy

At PreeTessa by CJL Studios, every single item is custom-made specifically for you. Because we focus on premium quality and sustainable manufacturing, we do not hold massive warehouses of pre-printed inventory.

Here is exactly how our shipping process works:

Order Processing & Manufacturing Time Once your order is successfully placed, it is sent directly to our production facility. Please allow 24 to 48 hours (1 to 2 business days) for our team to print, quality-check, and pack your premium apparel into our custom boxes. (Note: Orders placed on weekends or national holidays will begin processing on the following business day).

Shipping Times Once your order has passed quality control and leaves our facility, standard shipping across India takes an additional 3 to 5 business days, depending on your exact location.

  • Metro Cities: 2-4 business days.
  • Rest of India: 4-6 business days.

Shipping Rates

  • We offer FREE Standard Shipping on all orders over ₹1,499!
  • For orders below ₹1,499, a flat shipping fee of ₹70 will be applied at checkout.

Cash on Delivery (COD)

  • Cash on Delivery is available for most serviceable pin codes across India.
  • Please ensure you keep the exact cash amount ready upon delivery to hand over to our courier partner.

Order Tracking As soon as your package is handed over to our delivery partners (BlueDart, Delhivery, or ATS), you will automatically receive an email and/or SMS containing your tracking number and a link to follow your package's journey.